You’re Not As Effective As You Think
Statistically, it’s very likely that you overrate the effectiveness of your organisation.
The above chart shows two distributions.
The blue curve – the Rightshifting curve – shows the distribution of knowledge-work organisations vs effectiveness. Note the median is at 1.
The red curve shows how organisations typically rate themselves re: effectiveness.
The Dunning-Kruger Effect
The Dunning-Kruger effect says that unskilled individuals will rate themselves and their abilities higher than is accurate. I have regularly seen this happen in groups – such as companies and the like – too.
“If you’re incompetent, you can’t know you’re incompetent. […] the skills you need to produce a right answer are exactly the skills you need to recognize what a right answer is.”
~David Dunning
The key consequence to this is that these kinds of unskilled groups believe they are doing much better than, in fact, they are – and thus…
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